braventore™
Official business and customer service information for Braventore™.
TERMS OF USE
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Find store details, shipping information, returns guidance, privacy information and other important Braventore™ policies.
Explore Our Products →TERMS OF USE
We believe store information should be easy to understand. The details below explain the policies and information related to this page.
Braventore™ is owned and operated by Shanghai Pixel Light-Year Technology Co., Ltd. | Legal Representative: Dong Xihong | Customer Support Email: service@braventore.com | Business Address: No. 1800 Panyuan Highway, Changxing Town, Chongming District, Shanghai (Centralized Registration Site)
These Terms of Use govern access to and use of the Braventore™ website and its publicly available content and services.
Website Use
Visitors may use the website for lawful browsing, product research, order-related activity, customer support, and other normal store interactions.
Users must not intentionally interfere with website operation, attempt unauthorized access, introduce harmful software, submit knowingly false information, impersonate another person, or use website functions for unlawful purposes.
Website Content
Braventore™ may provide product descriptions, photographs, specifications, policies, care information, and other materials intended to help customers understand the products and services available through the store.
Website information may be corrected or updated when products, store operations, legal requirements, or service practices change.
Intellectual Property
The Braventore™ name, logo, original text, graphics, product presentation, and other original website materials may be protected by applicable intellectual property laws. Unauthorized commercial reproduction or distribution is not permitted except where allowed by applicable law.
Store Policies
Store-related transactions and after-sales matters are governed by the applicable Braventore™ policies.
Eligible items may be returned within 30 calendar days after delivery.
Estimated transportation time is 3–7 business days after dispatch.
Approved refunds are normally completed within 7–10 business days after the returned item has been received and inspected.
Customer service and after-sales requests are normally reviewed within 3 business days.
Cancellation requests received before dispatch will be reviewed promptly. After dispatch, the applicable return procedure may be used where eligible.
Questions about these Terms may be sent to service@braventore.com.
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Contact the Braventore™ customer service team if you have questions about this information.