ABOUT US

Braventore™ is owned and operated by Shanghai Pixel Light-Year Technology Co., Ltd. | Legal Representative: Dong Xihong | Customer Support Email: service@braventore.com | Business Address: No. 1800 Panyuan Highway, Changxing Town, Chongming District, Shanghai (Centralized Registration Site)

Business Address:
No. 1800 Panyuan Highway, Changxing Town, Chongming District, Shanghai (Centralized Registration Site)

Braventore™ is a pet supplies store focused on practical products for everyday pet care, grooming, feeding, play, travel, storage, and related routines.

Our goal is to provide customers with clearly presented products, understandable product information, accessible store policies, and dependable after-sales support. Product pages are intended to describe the main functions, specifications, and intended uses of each item as accurately as reasonably possible.

Shanghai Pixel Light-Year Technology Co., Ltd. operates the Braventore™ website and is responsible for the customer service and store operations presented through it.

Orders are prepared for prompt dispatch. Estimated transportation time is 3–7 business days after dispatch. Actual delivery may be affected by destination conditions, carrier operations, customs procedures, public holidays, severe weather, or other circumstances outside normal operating control.

Eligible items may be returned within 30 calendar days after delivery. Approved refunds are normally completed within 7–10 business days after the returned item has been received and inspected.

Customer service and after-sales requests are normally reviewed within 3 business days.

For questions concerning products, orders, delivery, returns, refunds, or store policies, contact:

service@braventore.com