PET SUPPLIES
COMPANY Shanghai Pixel Light-Year Technology Co., Ltd.
LEGAL REPRESENTATIVE Dong Xihong
PRODUCT CATEGORY Pet Supplies
CUSTOMER SERVICE EMAIL service@braventore.com
CUSTOMER SERVICE HOURS 8:00 AM – 10:00 PM
REGISTERED BUSINESS ADDRESS No. 1800 Panyuan Highway, Changxing Town, Chongming District, Shanghai (Centralized Registration Site)
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PRIVACY POLICY

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BRAVENTORE™ STORE INFORMATION

PRIVACY POLICY

Official Information

We believe store information should be easy to understand. The details below explain the policies and information related to this page.

Braventore™ is owned and operated by Shanghai Pixel Light-Year Technology Co., Ltd. | Legal Representative: Dong Xihong | Customer Support Email: service@braventore.com | Business Address: No. 1800 Panyuan Highway, Changxing Town, Chongming District, Shanghai (Centralized Registration Site)

Braventore™ respects customer privacy and handles information for legitimate store, service, security, operational, and legal purposes.

Information We May Collect

Depending on your interaction with our website, information may include your name, email address, telephone number, delivery information, order details, customer service communications, device information, browser information, and website interaction data.

How Information May Be Used

Information may be used to manage orders, coordinate shipment and delivery, provide customer service, process return and refund requests, respond to inquiries, maintain website functionality, improve user experience, prevent misuse, and comply with applicable requirements.

Service Providers

Information may be shared with service providers where reasonably necessary for website operation, order fulfillment, shipping, customer support, security, analytics, or related business functions.

Service providers are expected to handle relevant information only for the purposes connected to the services they provide.

Cookies and Similar Technologies

The website may use cookies or similar technologies for essential website functions, preference management, site performance, security, and general service improvement.

Privacy Requests

Where applicable, customers may request access to, correction of, or deletion of certain personal information, subject to legitimate legal, security, operational, and recordkeeping requirements.

Privacy and after-sales inquiries sent to service@braventore.com are normally reviewed within 3 business days.

We use reasonable organizational and technical measures intended to protect information against unauthorized access, misuse, loss, or improper disclosure.

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